Privacy Policy

Privacy Policy

Effective Date: November 30, 2025

At FreeMind Online Therapy Center, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect personal information when you use our website and online therapy services. By accessing or using our site, you agree to the terms of this policy.

1. Information We Collect
We collect only the personal information necessary to provide our services, including:

• Name and email address when you contact us.
• Any information you voluntarily share in messages or emails to receive support.

We do not store phone numbers, payment information, session notes, or any permanent records of communications. All messages are deleted after they are processed to ensure your privacy.

2. How We Use Your Information
We use your information solely to:

• Respond to your inquiries and provide requested support.
• Improve our website and the quality of our services.

We never share your information with third parties unless you explicitly allow it.

3. Confidentiality and Anonymity
All services are confidential. Any feedback, reviews, or testimonials are published only with your permission and, if desired, under pseudonyms or anonymous names.

4. Cookies and Analytics
We may use cookies or analytics tools to improve user experience and site performance. Cookies do not collect personally identifiable information. You can disable cookies in your browser, but some site features may not function properly.

5. Third-Party Services
We may use trusted third-party tools (for example, website analytics or hosting services). These providers have their own privacy policies and are obliged to protect your data.

6. Your Rights
You have the right to:

• Access any information you voluntarily provided.
• Request deletion of your messages or correspondence.
• Withdraw consent for any information you have shared.
• Contact us regarding any privacy concerns.

7. Children’s Privacy
Our services are not intended for individuals under 18 years old. We do not knowingly collect information from minors.

8. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated effective date. We encourage you to review it periodically.

10. Data Security

We implement reasonable measures to protect any personal information you provide from unauthorized access, disclosure, or misuse. While no online service is completely risk-free, we prioritize the secure handling of all data we receive to maintain your privacy and confidentiality.

9. Contact Us
For questions about this Privacy Policy or your personal information, please contact us via email: freemindhelper@gmail.com